If you installed our WordPress plugin before August of 2016, chances are you’re using Version 1. We’ve rebuilt our plugin with tons of new features, including:
Support for WordPress Multisite setups
Page-specific timed and exit pop-ups
Pop-up shortcodes (so you can publish standard pop-ups without needing to copy and paste their HTML)
An updated plugin interface
You can update your plugin to gain access to these features without affecting your published pages. Because Version 2 of the plugin is hosted and developed separately, you’ll need to download it from your Leadpages account, following our instructions here: Installing the WordPress Plugin.
Here’s what we recommend before migrating:
Check your plugin version
From your WordPress Dashboard, navigate to Plugins and check the version number for the “LeadPages connector” plugin. If you’re running any version starting with “1” (e.g. 184.108.40.206), you can update to Version 2.
Download Version 2 of the plugin
You can download the plugin from your account under Integrations › Plugins. For full instructions, please see Installing the WordPress Plugin (Downloading the plugin).
Delete Version 1
The two plugin versions can’t be installed simultaneously, so you’ll need to delete the old one before installing Version 2. Here’s how:
- From your WordPress dashboard, click Plugins.
- Find the “LeadPages connector” plugin and click Deactivate. Your dashboard will automatically reload.
- Hit Delete under the “LeadPages connector” plugin and confirm your decision. A confirmation message should appear.
Activating the new plugin
After you delete your old plugin, you can upload and activate the new one. Navigate to Plugins › Add New. Choose Upload Plugin and select the plugin file from your computer. Click Install Now, then Activate Plugin. Click the Leadpages tab and log in using your Leadpages credentials.
For more detailed instructions, click here.
Frequently asked questions
What will happen to pages I’ve installed using the old plugin?
Your pages will go down temporarily as you deactivate and delete your old plugin. Once you install Version 2, any pages you’ve published will come back.
Can I update the plugin directly from WordPress?
Yes, you can update the plugin directly from WordPress if you have Version 2.1 or above. Otherwise, follow the steps above to update your plugin.
(Updated January 23, 2019)
Please let us know if you have additional questions.
You can always file a support ticket if you have additional questions by clicking the ? support button at the top-right corner of your account dashboard or by clicking here to file a support ticket.