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What's New Getting Started Drag and Drop Standard Builder Integrations Center

The Comments Widget

You can add Facebook comments to any Drag & Drop Leadpage so your visitors can leave feedback, testimonials, or ask questions right on your page. 

In this article:

Using the comments widget 

    Setting a reference URL

Customization and styling details

    Sorting comments

Tips and FAQs 

Using the Comments Widget

Place a comments widget anywhere you’d like on your Drag & Drop page—such as below a sales video or on a thank you page. When you page is published, visitors who are logged into Facebook will be able to leave comments there.

Setting a reference URL

All Facebook comments need a URL to reference, which functions much like the URL of a chat room or forum thread. When you add a comments widget to your page, it will use that page’s URL (based on how you publish it) as the default. 

This effectively associates all comments people make with your Leadpage. Additionally, your visitors can choose to share their comment on their own Facebook timeline—which will include a link back to the URL they commented on. 

You can use a URL for a page other than your Leadpage’s URL. To do so, click Advanced from the widget settings panel and enter your desired URL.

 

We recommend explicitly setting a URL in a few scenarios, including:

  • If you publish your page to multiple places (like to your WordPress site and on your Leadpages subdomain), you’ll want to use the URL for the primary page you plan to drive traffic to.
  • When publishing your Leadpage as a Facebook tab… we’ll automatically set the comment reference URL to the Leadpages-hosted version of your page, but you can choose another URL if you wish. 
  • You may want to direct traffic to a page other than the one hosting your comments widget. For instance, if you have a comments widget on your thank you page, you might set the reference URL to your opt-in page.
NOTE: Facebook comments differ from timeline posts. Comments from your page will not appear on your Facebook Business Page—nor will timeline posts from your Facebook Page appear in the comments widget. 

Customization and Styling Details

Sorting comments

To choose how comments appear on your page, click Sorting in the widget settings panel. There, you can adjust the number of posts to display (up to 10) as well as which comments will appear first. 

Tips and Frequently Asked Questions

Can I moderate comments on my page?

Unfortunately, comment moderation requires modifications to the underlying code in the comments widget, so we don’t support moderating comments directly. 

You do, however, have the option to mark a comment as spam. This option appears when you hover your mouse at the top right corner of the actual comment:

Where are my comments?

If you’re not seeing any comments (or if you’re seeing different comments than expected), first make sure you’re viewing the live version of your page—comments will not display within the builder.

Next, check your reference URL. You’ll want to make sure you’re using the same URL on each page you’d like comments to appear. Keep in mind that if you change your URL or publish your page to a different site, you may need to enter the previous URL of your page for existing comments to appear in the new location.  

 

(Updated 08/16/16)


Please let us know if you have additional questions!

We’re here to help. If you run into any issues or just have additional questions, please contact our support team. You can also create a ticket by clicking the ? in the top right corner of your Leadpages dashboard. 

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