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Why Can’t I Publish my Leadpage to my Facebook Page?

This article covers the most common reasons you are having trouble publishing your Leadpage to Facebook.

The most common reasons that you are unable to publish your Leadpage to Facebook are:

1. There is already a Leadpage published to that Facebook Page.

Each Facebook Page can only have one Leadpages tab due to a Facebook limitation. If you are trying to add multiple Leadpages tabs to the same Facebook Page, that will not work. More about this limitation, and an alternative can be found here.

2. There was another Leadpage previously published to that Facebook Page from another Leadpages account.

If another Leadpages account previously published to this Facebook Page, and the tab was not removed by the previous Leadpages account, the connection between that account and the Facebook Page still exists. You can file a support ticket to have this connection removed so that you will be able to publish to the Facebook Page again. Please provide the Facebook Page URL and the previous Leadpages account holder's email address in the support ticket.

Also, if possible, please leave the Leadpage tab up on that Facebook account, as this will make removing the connection much easier and quicker.

3. You may not have admin/publishing rights for that Facebook Page.

Please confirm in your Facebook account settings that you have admin rights for the Page you are trying to publish to. PLEASE NOTE: If you have ruled these issues out, and are still having problems, please contact our support team.

(Updated 06/22/2016)


Please let us know if you have additional questions.

You can always file a support ticket if you have additional questions by clicking the Support button in your dashboard shown here or clicking here to file a support ticket.


 

You may also be interested in:

How do I customize the Facebook page tab

How do I change or remove the Leadpage I published to Facebook

Do Facebook tabs work on mobile devices

 

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