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Why Does My Credit Card Say Braintree When I Purchased Leadpages?

 

When you purchase Leadpages using American Express, a temporary description of the purchase appears on your credit card statement.

This temporary description will indicate that you have been charged by Braintree (our merchant processor).  This description will disappear once all of the banks involved have acknowledged the transaction.

Sometimes this can take up to a few days, but once the payment is fully completed/settled, the description will change to show Leadpages as the name of the business you purchased from.

(Updated 3/31/16)


Please let us know if you have additional questions.

You can always file a support ticket if you have additional questions by clicking the Support button in your dashboard shown here or clicking here to file a support ticket.

 
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