Whenever the thank you page can be set from the integration itself—i.e. in the sign up form or in the list within your Email Service Provider account—that is the recommended way of doing it.
The Thank You Page setting in Leadpages’ and Leadboxes’ opt-in forms should only be used:
- When it is not possible to set it up in your Email Service Provider account
- When it is required by Leadpages/Leadboxes
- When for some reason, you need to override the Thank You page setting in your Email Service account
If your thank you page is set up from within your email service provider, you’ll need to make sure the Thank You Page setting is configured properly within Leadpages:
Step 1: Open your Leadpage in the page editor, and click your Call to Action button to bring up your form settings.
Step 2: Click the “Thank you page” link to bring up its settings.
Then, uncheck the Use default thank you page option, and delete any text from the URL field, and click Okay to save, as shown here:
That’s it! Now, any thank you page setting you have configured in your email service provider should take precedence over the Leadpages setting.
Please let us know if you have additional questions.
You can always file a support ticket if you have additional questions by clicking the Support button in your dashboard shown here or clicking here to file a support ticket.