This article discusses the use of Facebook comments in our Standard builder. For information on using the Facebook Comments widget in our Drag and Drop builder, please see this article.
The Facebook Comments feature works similarly to the Facebook Like feature.
PLEASE NOTE: The settings for this feature will only appear in your page editor if it is included in the template you are using. Templates that do include this feature will allow your visitors to leave a comment on your page. Commenters will also have the option to share their comment (with a link to your site or page) to their own timeline when posting.
To set up your Facebook Comments section, follow the steps below:
Step 1: Edit the saved Leadpage containing the Facebook Comments field you’d like to set up.
Step 2: Open the Leadpage in the editor and locate the Facebook Comments setting.
Make sure that the Facebook Comments element is set to visible (the eye icon should not be crossed out—if it is, click the icon to toggle the section’s visibility).
Click on the Facebook Comment Link.
Step 3: Enter the Comment URL.
You will be prompted to fill in the Facebook Comments URL. The URL is set to
http://www.leadpages.net by default, and you will likely want to replace it with your own URL.
How the Comments URL Works
When someone comments on your Leadpage, they will have the option to post their comment to their own Facebook timeline. If they choose to do so, the URL you’ve chosen will be automatically shared with their comment. The Comments URL is the URL people will be directed to if they click the link in the Facebook Comment that your visitor has shared on their Facebook Page.
>>We DO NOT Recommend setting this URL to be your Facebook Page<<
- Adding the URL of your Facebook Page here will not enable visitor comments from your Leadpage to post to yourFacebook Page.
The best practice is to set this URL to the opt-in page you want to drive traffic to. This way, if one of your commenters’ friends or fans clicks on their comment in Facebook, they will be taken back to your opt-in page.
The URL you configure for your Facebook Comments section also acts as a “reference address” for your comments. Meaning, any Facebook comments referring to that URL will show up in the comments section of your Leadpage.
For example, let’s say you have three Leadpages set up: A (Opt-in Page 1), B (Opt-in Page 2), and C (Opt-in Bribe Download page). For all three pages, you set the Comment URL to Page “A”:
Page A will display comments added to pages A, B, and C
Page B will display comments posted to pages A, B, and C,
Page C will display comments posted to pages A, B, and C, and
Any comments posted to Facebook that refer to URL for Page A, will be displayed on Pages A, B, and C.
PLEASE NOTE: This concept is not limited to Leadpages—any comments made on that particular URL will be pulled into each comment section you set that URL for. Please also note that setting your Facebook URL here will not publish comments made on your Leadpages to your Facebook timeline, nor pull in posts previously made to your Facebook timeline.
Step 4: Save the page, click “Publish,” and view it.
You will then see the Facebook Comments section live.
Can I moderate comments on my Leadpage?
The way the plugin is set up, there is not much you can do to moderate comments, other than marking them as spam or replying to them. If you do choose to add a moderation tool by modifying the HTML of your page, we do not support the code or any conflicts or malfunctions caused by the code you add.
You do, however, have the option to mark a comment as spam. The option appears when you hover your mouse at the top right corner of the actual comment:
Keep in mind that the only comments that you can directly edit or delete are those you have posted:
Please let us know if you have additional questions.
You can always file a support ticket if you have additional questions by clicking the Support button in your dashboard shown here or clicking here to file a support ticket.