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Why Are The Changes I Have Made In My List Not Showing Up Inside Leadpages?

For changes that are made in your Email or Webinar Service to take effect, they need to be reloaded in Leadpages.

It's important to ensure that, if you make any changes in your Email Service Provider or Webinar Service, the affected Leadpages have access to any information that you want to be reflected on your Leadpages, such as:

  • adding a new list, campaign, signup form or webinar
  • changing any settings or fields of an existing list, campaign, signup form or webinar 

Here's how:

Step 1: Open the affected page(s) in Edit mode.

Step 2: Click on Opt-in Integrations.

To access your Integration settings, click on any call to action button on your page that leads to an opt-in form. Your form's settings will appear on the left side of your page, where you can click into Integration settings.

Step 3: Click the Reload link.

Step 4: Once your lists/forms/webinars are reloaded, choose the correct one in the drop-down menu.

PLEASE NOTE: In case your integration is set up via Copy/Paste, you will not be able to refresh/reload the code this way. Every time you make a change in the setup of your web form or list, you will have to copy the new code and then paste it into Leadpages again.


Step 5: Click “Okay.”

Step 6. Click “Save.”

Step 7. Click “Publish.”

PLEASE NOTE: You'll only need to take the above steps for pages that are directly affected by your changes — not any of your other pages.


(Updated on 4/6/16)

Please let us know if you have additional questions.

You can always file a support ticket if you have additional questions by clicking the Support button in your dashboard shown here or clicking here to file a support ticket.

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