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Sub accounts

This is your one-stop shop for all things sub accounts. We'll break down what sub accounts are, who has access to them and what features these accounts have.

Sub accounts are fully functional accounts that are connected to your master account. This means they have the same features and integrations that are available with any other Leadpages account.

These accounts are connected to your master account, so even if you have more sub accounts than you can shake a stick at, you can manage all of them under one login within the master account. A sub account is also accessible using its own email address and password.

 

The fine print

  • Sub accounts are available to anyone subscribed to a current Advanced plan.
  • Each Advanced plan subscriber can create up to 5 free sub accounts included in their subscription. Additional sub account can be purchased by contacting the support team.
  • Each sub account has its own email address, password, subdomain, Leadpages and more. However, the master account is able to sign in to any of its sub accounts right from within the master account.
  • Sub accounts have the ability to connect up to 50 domains.

Sub account features

A sub account is a regular Pro account but without access to the following features:

  • creating additional sub accounts
  • billing information

With its own login information as well as its own Leadpages subdomain, a sub account acts just like its own Pro account, but simply managed by the master account owner.

Master account controls

Besides all its regular Leadpages features, the master account can:

  • Log in as a sub account without the need for the sub account password
  • Log out of sub account and back in to master account
  • Edit sub account login (email address and password)
  • Delete sub accounts

Create a sub account

  1. Log in to your Advanced Leadpages master account.
  2. Click the profile icon at the top-right corner of the dashboard, then Manage Sub Accounts.
  3. Select Create New Sub Account, then fill in the name and email address you'd like to use with this sub account.
  4. Click Create and an email will be sent to that email address with a temporary password and confirm the sub account's creation.
NOTE: The email with the sub account's temporary password comes from no_reply@leadbrite.com. If the email is not received, make sure to check spam/junk folders for an email from this address.

Access a sub account

Accessing a sub account is different depending on whether you are already logged in to the master account that manages that sub account. The master account, for example, does not need the sub account password in order to log in to a sub account from the master. The two different methods are below.

Master account login

  1. Log in to your Leadpages master account.
  2. Click the profile icon at the top-right corner of the dashboard, then Manage Sub Accounts.
  3. Click Log in next to the sub account you'd like to access. (log back in to the master account by following these steps but clicking Switch Back to Master Account)

Sub account login

Logging in to the sub account directly is just like any other Leadpages account, using the sub account's email address and password. Click here for more information on logging in to a Leadpages account.

Change sub account settings

The only sub account setting that is able to be changed from within a sub account is the password. All other sub account settings are only able to be changed by the owner of the master account.

Sub account password

  1. Log in to the Leadpages sub account.
  2. Click the profile icon at the top-right corner of the dashboard, then Account Settings.
  3. Fill in the old password and updated password.
  4. Click Update Password.

Sub account email address and subdomain

To change a sub account's email address or subdomain, the master account owner must reach out to our support team. Be prepared to give the first 6 digits of the credit card on file for the master account.

Delete a sub account

  1. Log in to your Leadpages master account.
  2. Click the profile icon at the top-right corner of the dashboard, then Manage Sub Accounts.
  3. Click the gear icon next to the sub account you'd like to delete, then select Delete Account.
  4. Click Confirm to delete the sub account.

Frequently asked questions

Can a sub account be separated from the master account and turned into its own account with its own billing?

No. However, you can certainly create a new Leadpages account and share Leadpages created within the sub account with the newly created account.

Do sub accounts of Advanced master accounts have access to Advanced integrations?

Even if sub accounts are Pro by design they do inherit Advanced integrations such as HubSpot. (*legacy sub accounts may not include certain features*)

Can Leadpages be shared between accounts?

Yes, by using the Share feature in a Leadpage's Publishing Options. Learn more here.

Can a sub account have the same email address or subdomain as the master account?

No, all Leadpages accounts (including sub accounts) must have a unique email address and subdomain

How many sub accounts can a master account create?

A master account can create 5 free sub accounts, included with an Advanced subscription. Additional sub accounts can be purchased by contacting the support team.

How do cancellations work with sub accounts?

A sub account can be deleted (cancelled) by the master account.

A master account cannot be deleted (cancelled) unless all sub accounts in the master account have been deleted (cancelled).

(Updated October 11, 2018)


Please let us know if you have additional questions.

You can always file a support ticket if you have additional questions by clicking the Support button in your dashboard as shown here or clicking here to file a support ticket.

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