Upselling can be a powerful method for increasing revenue or conversions for upgrades. With Checkouts, it’s easy to add one-click upsells to any payment flow.
You can create an upsell flow in two basic steps:
First, set up a new Checkout for your upsell product on a custom thank you page. Then, link that thank you page to your primary Checkout.
Here’s how to set things up in a bit more detail:
- Add your upsell to Stripe as a new SKU.
- Drag a Checkout to a new Leadpage or Leadbox. In the “Payments” tab of the Checkout’s settings, select your upsell as the product you’d like to sell. (You can also follow our full Checkout guide here.)
- Publish your upsell Leadpage or Leadbox.
- Edit your primary Checkout. Navigate to its “Actions” settings, then select your Leadpage or paste in the URL of a page where your Leadbox is hosted.
- Update/republish your primary Checkout page or Leadbox.
Now, when someone buys your product, they can make an additional purchase without the need to enter their payment details.
Keep in mind, your customer will have to fill out any fields that aren’t in the original Checkout. For instance, if your primary product isn’t shippable but your upsell is, shipping fields will appear on the second Checkout.
Frequently asked questions
Why have payment fields reappeared on my upsell Checkout?
Fields can reappear for a few different reasons. If a customer doesn’t complete their upsell within one hour of their original purchase, their token will expire, causing the payment to fail. When a payment fails, all credit card fields will reappear, and a customer must re-enter their payment details to complete a purchase.
If your upsell Checkout consistently includes payment fields, check to make sure everything is set up according to the steps above. Or, reach out to our support team if you get stuck.
Can I offer multiple upsells?
Yes, if you set up multiple Checkouts. Your customers shouldn’t have to fill out payment fields again, as long as all upsell Checkouts are linked to from a primary Checkout. Note you cannot offer upsells from a different Leadpages account—all Checkouts in your upsell funnel must belong to one account.
How is payment information stored for the upsell?
We use Stripe’s secure tokens to create a new customer record in your Stripe account. Leadpages doesn’t store payment details.
(Updated August 27, 2018)
Please let us know if you have additional questions.
You can always file a support ticket if you have additional questions by clicking the Support button in your dashboard as shown here or clicking here to file a support ticket.